Families panic when nobody picks up. RingBackSMS gives them an immediate warm reply, collects the care situation, and escalates urgent requests to your on-call coordinator.
Free plan forever. No credit card required.
A voicemail feels cold when a parent just fell. Every unanswered call is a family that goes to the next agency.
Your office is small. Nights and weekends, calls go to voicemail — right when families need you most.
You can't just ask anything. The AI gathers basic info without crossing HIPAA lines.
Every feature built for how your business actually runs.
Tuned to caregiving tone — empathetic, unhurried, never transactional.
Families panic when the phone goes silent. The AI reassures them in seconds.
Collects only non-PHI info up front — name, ZIP, general care need. The rest is handled by your human coordinator.
Every inquiry flags your on-call coordinator with full context so they can make a warm callback.
Books in-home assessments with your nurse/coordinator calendar.
Every conversation is logged for compliance and quality review.
We tune the AI to your agency's voice and the basic questions you want collected.
Every missed call gets a compassionate, immediate text.
Human follow-up within the hour with full context. No cold-call tag.
“Home health is relationship-driven. Families panic when nobody picks up. Now they get a warm response immediately and a real human within the hour.”
“We stopped losing referrals to voicemail. The coordinator used to return 20 voicemails a day; now she gets pre-qualified threads.”
“Adult children call on lunch breaks. If we don't reply in 10 minutes, they move on. The AI keeps us in the game.”
*Representative examples. Customer names and figures are illustrative.
You can't answer mid-haircut. RingBackSMS books appointments, answers 'do you have an opening?', and rebooks regulars automatically so your stylists can focus on the chair.
You're driving between houses; the phone keeps ringing. RingBackSMS collects square footage, frequency, and date preferences so you walk into every break with booked jobs.
You can't answer the phone with your hands in a drain. RingBackSMS quotes diagnostic visits, detects emergency keywords, and books jobs on your calendar — so you walk off every job to new bookings.
You can't answer mid-install. RingBackSMS collects scope, urgency, and location, books the estimate visit, and escalates panel-fire emergencies to your phone immediately.
Peak-season no-AC calls overwhelm your phone. RingBackSMS triages, quotes, and books service visits so you walk off every rooftop to a packed schedule.
Try it risk-free
Most small shops
Multi-tech / multi-location
Custom needs
The inbound SMS intake collects only non-PHI basics (name, ZIP, general care need). Detailed health info is only collected via your human coordinator on the callback. We sign BAAs with agencies on request.
Yes — it can hold a slot on your coordinator's calendar pending the callback, or book the assessment directly if you prefer.
Urgent-keyword detection (fall, chest pain, ER, hospital) instantly pages your on-call coordinator instead of handling via text.
Yes — private pay, long-term care insurance, Medicaid, and VA benefits are all tagged so your coordinator can prioritize accordingly.
Yes, though it's optimized for in-home care. Facility placements usually require human-led intake from the start.
Free to start. Set up in 5 minutes. Recover every missed call — starting today.